Frequently Asked Questions


Can I try for free?

Sure! Your first 14 days are free of charge. Just sign up for our trial. No credit card required.

Will I be charged at the end of my free trial?

You'll have a free 14 days to test out At the end of your trial, regular billing begins and you'll be charged. You can avoid charges by cancelling any time before your trial ends.

Can I cancel at any time?

Naturally! There is no commitment. You can cancel your subscription at any time.

Can I pay annually?

Yes, is also available by annual subscription. To subscribe annually, simply select  Pricing, then choose: Billing Cycle: Every 12 month.

If I have questions, where can I find answers?

You can contact us at at any time. Also you have link Support in the footer of Workspace. We’re committed to providing you with great customer support.

What happens to my data if I cancel?

If you cancel, your Customer Content is available for download for a period of at least 30 days. After that, we delete all of your data for security purposes.

Is my data safe?

Your data is backed up daily and is stored in multiple locations. Our servers are located in data centers that are monitored by closed circuit television and guarded by a 24x7x365 on site team.

Do I have to sign a contract?

No. Plans are: monthly, and every 3, 6 or 12 months, and there’s no minimum term. You can change your plan or cancel at any time.

Is PCI and GDPR compliant?

Absolutely! is 100% PCI and GDPR compliant, using payment-gateway-sanctioned industry best practices to ensure that your shopping experience is a safe one.

What are the system requirements? is software hosted in the cloud, a.k.a. Software as a Service (SaaS). Which means we host the software for you. And you don’t have to download a thing. All you need is an internet-connected computing device, and a recent version of any of the major browsers. Then, simply navigate to  Login, and start building your Factory Layout!